Privacy policy

Privacy Policy

When you are using our services, you are trusting us with your information. Our privacy policy service is meant to describe what data we are collecting, the reason behind collecting it, and what we are using your information for.

What information are we collecting?

First, we collect your personal data. When you place an order, your name, email address, or any other contact information will be stored in our database.
We also collect your Character name in case you place a gold order on our website.
When you place an order, your IP address will also be recorded. We want to ensure that all transactions through our website are authorized.
We do NOT save or record any game in log data such as in log user and passwords.

Do I have to identify myself?

MMOprovider reserves the right to request additional information such as your ID card, Driver's License, or Passport copy picture in case of suspicious transactions or upon selling game accounts which has a real (last) name attached, such as Battlenet. We may also request a facial picture with your identification attached.
In case you place an order that is pending a review, we may request your identification documents.
You have the right to deny our request, however, we will not be able to proceed with the order or account sale.

How do we use your data?

We use your data to give us a better impression of your activities on our website. We use this information to develop and improve our services for you.
We do not share any personal data with other customers, companies, or anything else.
However, there are 2 exceptions;
the first exception to this rule is unauthorized transactions or transactions with fraudulent purposes, you permit us to share this info with third-party companies who process your payments such as PayPal for example.
You will also permit us to share your data with public authorities or government institutions in case we are forced to take these actions. Also in case public authorities or government institutions demand us to disclose information.

Collected statistical data

We also collect statistical data, however, is this data is non-personal and that remains anonymous.
This nonpersonal data is stored separately from your collected personal data. This means your personal data is protected at any time.

Cookies

When you are visiting our website, there is a chance we will store information on your device in the form of cookies. These cookies are small files sent from the internet server into your browser and will be stored on your computer’s hard drive. Besides the internet protocol address, nothing will be stored. So no personal data is involved.
By accepting our cookies you will experience a better working website because our website will register your visit. Your navigation through our website will go smoothly.

You can also visit our website without using cookies. In that case, we will not register your device the next time you visit us. Please note that you may experience difficulties with navigating through our website.

Safety

First of all, our website is SSL-certified. This is required to keep all your sensitive information safe.
We also took safety measures to prevent unauthorized access to any sensitive information.

Data Protection

We also reserve the right to add new protection options and to alter certain safety measures.